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Pay By Split policy
We are committed to providing a transparent and secure service. Below you will find all the information related to our policies so that you can have full confidence when using our services.
Delivery Policies for PayBySplit.com
Effective Date: July 24, 2024
Introduction
At PayBySplit.com, we are committed to providing high quality service and ensuring that your delivery experience is efficient and hassle-free. This delivery policy describes our practices and procedures regarding the shipment and delivery of products and services purchased through our paybysplit.com website (the “Site”).
Delivery Times
Digital Products
For digital products, such as software and services, delivery is instantaneous and will be available for immediate download or access upon confirmation of payment.
Physical Products
For physical products, delivery times vary depending on the recipient's location and the shipping method selected during the checkout process.
Standard Shipping: Orders are generally processed and shipped within 1-3 business days and delivered within 5-7 business days.
Express Shipping: Orders are processed and shipped within 1-2 business days and delivered within 2-3 business days.
Shipping Costs
Shipping costs are calculated based on the weight of the order, the destination and the shipping method selected. Exact shipping costs will be displayed at checkout before confirming your order.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You will be able to use this number to track your package on the respective carrier's website.
International Deliveries
We offer international shipping to most countries. International delivery times vary by location and may be subject to delays due to customs procedures. The recipient is responsible for any applicable import taxes, duties or customs fees.
Delivery Problems
Orders Not Received
If you have not received your order within the estimated delivery time, please contact us at support@paybysplit.com. We will investigate the problem and do our best to resolve it quickly.
Damage During Shipment
If your product arrives damaged, please retain all packing materials and contact us immediately at support@paybysplit.com with photos of the damage. We will work with you to resolve the problem and, if necessary, arrange a replacement or refund.
Incorrect Addresses
Please be sure to provide a correct and complete shipping address. We are not responsible for undelivered orders due to incorrect or incomplete addresses provided by the customer.
Changes in Delivery Policy
We may update this delivery policy from time to time to reflect changes in our practices or for other operational, legal or regulatory reasons. We will post any changes on this page and update the effective date.
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